Privacy Policy

Prior to consenting to the processing of your personal data or submitting any personal information through our website's forms, we respectfully request that you carefully review this Privacy Policy. This will ensure that you fully comprehend the terms and conditions governing our collaboration.

Our Terms and Conditions define the Services to which this Privacy Policy applies.

This Privacy Policy outlines the circumstances under which we collect and process personal data from website users, as well as how we use this information, when we may disclose it to others, your personal data rights, and the measures we take to ensure its security.

Interpretation of the terms

Personal data - encompasses any information that pertains to you, which either on its own or in combination with other data, permits a collector and processor of that information to recognize you as an individual.

Processing of personal data - pertains to any operation that is carried out with your personal data, whether automated or not, which may involve gathering, recording, arranging, structuring, storing, modifying, retrieving, accessing, utilizing, disclosing by transmission, distributing or otherwise making available, aligning or combining, restricting, deleting or destroying such data.

Data subject - any individual who is identified or may be identified as a result of their personal data being processed by the data controller. This includes you as a Customer of the Website.

Consent of the data subject/user - refers to a voluntary, informed, and unequivocal expression of the data subject/user's wishes through a statement or clear affirmative action indicating their agreement to the processing of personal data relating to them.

Website - pertains to, its mobile website, and mobile application.

Additional terms such as Customer, Expert, Company, etc., are further defined in our Terms and Conditions.


Each time you visit the Website, we gather log information and install cookies on your device to monitor your activities on the Website. You can choose to disable cookies, except for those essential to the Website's functionality.

As a registered Customer, we may collect and process your Cookie identifiers and data that you explicitly provide when you register, such as your first and last name, email address, phone number, social network ID (if provided through Facebook or Google), time zone, IP address, and device type.

If you are an Expert, we may also collect and process other information provided by you, including zip code, gender, year of birth, city of residence, and educational background, in addition to the data mentioned earlier.

We only process your personal data when we have a legal basis.

Data we collect: scope

The Company only collects specific information from you for specific purposes, as outlined below:

Account for Customer:

The Company collects and processes personal data provided by you during registration and when editing your account settings.

When you use the Website for the first time, you must agree to our Terms and Conditions, Privacy Policy, and Refund Policy to register and allow the Company to process your personal data. You can choose to decline consent, but you will not be able to use the Website.

During registration, you must provide your email and password, but other information like first and last name, phone number, date of birth, and social account links are optional.

You can add or edit information on your account at any time, but you're not required to provide additional information beyond what's necessary for registration.

Order Details:

The Company collects and processes information related to your order, including the details you provide when filling out the order form, messaging with the Expert, and instructions for the assignment.

Service Use, Cookies, and Other Similar Technologies:

The Company monitors and analyzes web traffic and tracks your behavior when using the Website to improve the quality of the service.

Cookies are used to understand and remember your preferences for future visits, but you can choose to be notified or turn off cookies through your browser settings.

Billing Information: The Company does not store payment card details or payment-related information on the Website and sends it to third-party payment providers for billing purposes. Some limited information is stored for tax and financial reporting purposes.

Sensitive Data:

The Company does not process your sensitive data unless you explicitly agree.